Guides by role

Donors

Give to a program, keep a clear record of what you gave, and follow your gift to the patients it helped.

Anyone can read about the programs and the public ledger without an account. To give, you need a donor account.

Create your account
Open the front door and choose Donor. On the sign-in page, choose I am new: Create a donor account. Enter your email address and a password of at least 10 characters, tick the box for the Terms and the Privacy Policy, and press Create account.
Accept the donor terms
The first time you open the donor portal you are asked to confirm your details and accept the donor terms. After that you land on the Donate screen.
Sign in next time
Choose Password and enter your email and password, or choose Wallet, connect your crypto wallet and sign a short message. Signing costs nothing. Once email codes are switched on you can also sign in with a six-digit code sent to your email.

The sign-in page for donors, with two choices at the top: I have an account, and I am new: Create a donor account — Sign in. The box at the top right of the form is the way in for a new donor.

The Create a donor account form with email, password, confirm password and the terms checkbox — Create a donor account.

If you forget your password, see Forgot your password. You can add an authenticator app for a second check at sign-in. See Security and privacy.

Explore the programs

Programs in the menu shows every open program as a card, with a picture, a short line about it and two numbers: treatments funded and the amount raised so far. The same cards slide across the Donate screen. Choose Learn more to open the program’s own page: its mission, what a gift pays for, how it works, where the money goes and how much has been given over the last 12 months. Choose Give to this program and the Donate form opens with that program already selected.

Anyone can read these pages without signing in, at /programs. Every figure is counted from the public ledger. A number below 5 is never shown, so no one can be picked out. See Programs for what each section means.

A program page inside the donor portal, with the Give to this program button — A program page inside the donor portal.

Make a donation

The Donate screen starts with the gift, not with a menu. Every donation goes into one program, and you choose it on this screen. Every other page shows all your programs together, so a gift is always visible after you make it. Each list has a Program column and a Program filter at the top if you want to see one program only. There is no program switcher in the donor portal.

Choose an amount
Tap one of the preset amounts ($25, $50, $100, $250 or $500) or type your own in US dollars.
Choose where your gift goes
Under Where should your gift go?, pick a program. We remember your last choice and pre-select it next time. It only sets the default for the Donate screen and checkout; it does not hide your other gifts.
Press Donate now
The button shows your amount, for example Donate now · $50. On the next page you choose how to pay: card, bank transfer or crypto. They are explained below.
Confirm
When the payment is confirmed, your gift appears under Your Donations and in Transactions, with the program it went to.

The Donate screen with preset amounts, the Where should your gift go choice, the Your giving summary and the program slider — Donate. On the right, Your giving shows what you have given across all programs, what has been used for care and what is left. Below, the programs slide across.

Card: Paid on a secure Stripe page. The gift is recorded as soon as Stripe confirms it, usually within seconds. We never see your card number. Card payments are in test mode for now: no real money moves, and Stripe’s test card 4242 4242 4242 4242 with any future date and any three digits is accepted.
Bank transfer: You are given IntriFund’s bank details and a reference. Send the money from your bank, then confirm in the app. A manager matches it to the bank statement before it counts. See below.
Crypto: Send the program’s digital dollar token, USDIntrifund, from your wallet to the IntriFund vault. 1 token is worth 1 US dollar. We read the payment from the blockchain and record it once it is confirmed.

Pending bank donations

A bank transfer takes time, so it waits as a Pending donation request until a manager confirms that the money arrived. Follow it under Pending Donations. You can cancel a request that has not been confirmed.

The Pending Donations list for a donor — Pending Donations lists bank transfers that are waiting for a manager to confirm them.

Your donations and transactions

Your Donations lists each gift: date, method and amount. Transactions is the full account, including money that was set aside for patients, returned, or refunded. Money in is a Credit and money out is a Debit. You can search, sort and switch between a list and a grid.

The Your Donations list with the program, method and amount of each gift, and a Program filter — Your Donations. Every gift, with its program and how it was paid.

The donor Transactions screen with balance cards and a table of debits and credits — Transactions shows every movement on your account.

Statement of account

Press Statement of account at the top of Transactions to get a PDF. It has the IntriFund logo, your account, the period and each line with a running balance. It is built in your browser, so it opens straight away. Keep it for your records or your tax return.

Refunds

If you change your mind, you may ask for part or all of your unused balance back, within the refund window set for the platform. Money that has already been set aside for a patient’s care cannot be taken back.

Open Refunds and press Request a refund
Choose the amount and send the request
You cannot ask for more than your available balance.
A manager reviews it
The request moves from Pending through Processing and Transferring to Completed. If it is turned down, the reason is shown.

The Refunds screen for a donor with a Request a refund button — Refunds shows your requests and where each one has got to.

Follow what your gift paid for

Donors can see how the pooled money is used. Under Care in the menu:

Service Requests: the treatments clinics have asked to be paid for, across all programs, and where each stands. Use the Program filter to look at one.
Beneficiaries, Service Providers and Treatments: who is being helped, which clinics are involved and what was done.

Patient names are shown only as far as needed. Health details are not shown to donors.

The donor Service Requests list showing requests and their status — Service Requests: what clinics have asked to be paid for.

The Donate screen on a phone — The donor portal works on a phone too.

On your phone

Every screen adapts to a small display. The side menu becomes a button at the top right of the header. Statements and receipts work the same way.